Could not obtain a license (-200)

[MiguelV]

Vray is displaying this message, happened suddenly while working on a file. Vray and vrlserver are both updated to the latest version, license info is correct in the edit/set license server dialog.

[ivan.slavchev]

There was some latency in the backend for several minutes, should be OK now. Check if you see your license when you navigate to http://localhost:30304 on the license server machine and if yes - restart 3ds Max if you still have the issue.

[Alex_M]

As everything was working fine, out of a sudden I got the same -200 error. I tried restarting my PC several times, reinstalling Vray, WibuKey drivers and the license server. http://localhost:30304 gives me an error: "This site can’t be reached". I checked the Windows services and VRLicense was stopped. I tried to start it but it won't let me - "error 1053".

[mihail_kuzev]

Hello,

Please try the following:
1. Uninstall the V-Ray/Chaos Group License Server from "Control Panel" -> "Programs and Features"
2. Delete the folder "C:\Program Files\Common Files\ChaosGroup"
3. Download and install this version of the license server:
https://download.chaosgroup.com/down...dalone-451-adv
4. Check if you are able to reach http://localhost:30304 - if you do please proceed with the next step. If you do not please skip the next steps.
5. Download and install this version fo the licenses server:
https://download.chaosgroup.com/down...dalone-512-adv
6. Check if you are able to access the page at http://localhost:30304

If you are still not able to access the license server web interface please archive the folder "C:\Program Files\Common Files\ChaosGroup\logs" and send it to support@chaosgroup.com so we can investigate further.

[Alex_M]

Thanks, Mihail. The Problem is solved now.

[krystian_plich]

Mihail Kuzev Thank you for that solution - it works!