"NO LICENSES AVAILABLE" error

[Isarescu]

While trying to solve another problem, I managed to completly mess up my V-Ray online license server. I think it`s related to me deleting some instances of my license server from my.chaosgroup.com and now, when I start "Manage vray online license server" I get "NO LICENSES AVAILABLE". I`m in the midlle of a very important project and Support told me I will hear from them "in a couple of days". Please help!!

[mihail_kuzev]

Hello,

Can you please perform a clean install of the V-Ray Online License Server:
1. Uninstall the V-Ray Online License Server
2. Delete the following folders
- Windows: C:\Program Files\Common Files\ChaosGroup
- MacOS: /Users/your_username/.ChaosGroup
- Linux: /home/your_username/.ChaosGroup
3. Run the V-Ray Online License Server installation again.
4. Activate the licenses during the installation (if you skip that step you can activate the license later from http://localhost:30304 )

[Isarescu]

Now I get "Failed to check out vray guy license". What next?
The server is online, but all the licenses are engaged.

[mihail_kuzev]

Hello,

Further information regarding the issue was sent from our ticketing system. Please let us know if you run on any other errors with the licensing.

[Isarescu]

Problem solved, thank you!
Have a nice weekend!