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Vray Keeps Locking Up and have to restart Sketchup

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  • Vray Keeps Locking Up and have to restart Sketchup

    Having problems this week with rendering, when I try and Render out my model Sketchup hangs up, locks so I have to restart and try again. I can usually get one render done before this happens.

    I'm working on a Mac with Sketchup 2017 Pro, and the latest Vray with the most up to date VLR Service.... the other day I transferred my license from the Dongle to the Online Service, but as I can render at least one image I guess this isn't the problem.
    Today I re-installed Sketchup and Vray but it's still occurring.

    Any help or recommendations would be appreciated.

  • #2
    Hi,

    Could you please provide some additional information?
    - Does this occur with a specific project or any (even newly created ones)?
    - When does the freeze occur? When you start the render or after some progress?
    - What render mode are you using?
    - What are the full specification of the computer?

    If deemed necessary, would it be alright to arrange a TeamViewer session to further investigate this and provide you with live assistance?

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