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  • Crash is back

    3.60.02 crash upon opening. Unistalled Enscape, Thea, Dynamic Components disabled. Crash happens right when VRay initializing.
    Win 7 Pro / SU 2018
    Uninstall V-Ray - SU opens
    Matthew Valero, ASAI

  • #2
    bugsplat out or hard lock?

    Comment


    • #3
      Causes a BugSplat
      Matthew Valero, ASAI

      Comment


      • #4
        Deleted my template file to see if it was that, SketchUp open, the toolbars for VR popped up, which is hasnt done before, and then Bugsplat again.
        Matthew Valero, ASAI

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        • #5
          Disabled all my extensions and reinstalled - SU is now opening. Time to find the culprit!
          Matthew Valero, ASAI

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          • #6
            So after installing VR and then disabling plugins, when I re-enable them, those settings will not save and stick with SU. When I close and reopen, the plugins remain disabled. Uninstalling VRay resolves this behavior. Beyond frustrated with this!
            Matthew Valero, ASAI

            Comment


            • #7
              Hi,

              Could you please advise whether your OS has the latest updates?

              Additionally, would it be alright to arrange a TeamViewer session with the developers team, so they can investigate the issue further?

              Comment


              • #8
                Originally posted by ValeroStudio View Post
                So after installing VR and then disabling plugins, when I re-enable them, those settings will not save and stick with SU. When I close and reopen, the plugins remain disabled. Uninstalling VRay resolves this behavior. Beyond frustrated with this!
                does saving a blank file after you set it all up correctly solve this? This is the workaround for fixing the toolbars sometimes, wonder if it applies here as well

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